The Victims and Survivors Service (VSS) offers support and services for survivors of Historical Institutional Abuse (HIA)

Margaret has been the Chief Executive of the Victims and Survivors Service (VSS) since July 2014.  She has over 15 years’ experience in leading organisational change, governance and service delivery in Northern Ireland, Europe and further afield.

With a commitment to co-designed and community-led services, she has overseen the implementation of a needs based service delivery model in VSS since 2017, with a clear focus on achieving the best possible health and wellbeing outcomes for victims and survivors.

During 2020, Margaret engaged with HIA survivors and groups and listened and learned from their lived experiences.  The views of survivors are at the forefront of how we will establish these dedicated support and services from December 2020.

Nicola Nugent has been a Regional Health and Wellbeing Case Manager at the Victims and Survivors Service (VSS) since January 2017, responsible for key aspects of the assessment, co-ordination, implementation and effective delivery of the VSS Health & Wellbeing Programme.

Nicola was appointed as the Health and Wellbeing Case Manager dedicated to survivors of HIA in November 2020.

She has over 10 years’ clinical experience working within the field of children and adult mental health services.

Prior to working with VSS, Nicola worked within the Health and Social Care Trust delivering support and services to those adversely impacted by trauma related events.

Rachel has been part of the Victims and Survivors Service (VSS) since July 2015, initially as the first point of contact and support for clients, before taking up post within the Health and Wellbeing team.

These experiences have afforded her with an in-depth knowledge of the service, where she remains committed to delivering and improving supports that meet the needs of survivors of HIA.

Rachel was appointed as the dedicated administrative support to survivors of HIA in November 2020.