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Welfare Support

Welfare Support Programme

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Five community and voluntary organisations provide dedicated welfare support and advice to victims and survivors.

Please contact one of the following organisations for assistance:

 

What can a Welfare Officer help me with?

A Welfare Support Worker is a person who can assist you to engage with all types of welfare support including Universal Credit, Employment Support Allowance (ESA), Housing and Personal Independence Payments (PIP). Below are some of the main areas that victims and survivors require support on:

  • PIP forms & assessment
  • Employment Support Allowance
  • Universal Credit and related Housing Issues
  • PIP Mandatory Reconsiderations (MR)
  • PIP Appeals – incl those in a court setting
  • PIP reassessments – after 1-2 years
  • PIP Severe Disability Payments
  • Pension Credit
  • Passport Benefits – Blue Badge permits etc
  • Liaising with the Department for Communities & Capita on individual cases

Our Welfare Support Workers have experience of working with victims and survivors, and understand the sensitivity and importance of your information needs.

Our Welfare Support Workers are based in the organisations listed above. Feel free to contact them directly. They will treat your query in confidence.

Additional support will be available from 2021 to assist victims and survivors engage with the Victims Payments Scheme: Troubles Permanent Disablement Payment Scheme.  See our latest news sections for updates from the Department of Justice.

 

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